Our GermSmart™ Cleaning Packages
We get it, this might be your first time moving or maybe you’ve dealt with bad cleaning companies before so here’s our most common request in New York City.
Bedrooms
Office
Kitchen
Bathroom
Mirrors Polished
General Straightening
Furniture Dusted
Floors Vacuumed/ Mopped
Surfaces Sanitized
Floors Vacuumed/ Mopped
Surfaces Sanitized
Interior Cabinet Cleaning
Backsplash Deep Clean
Interior Oven Cleaning
Floors Vacuumed/ Mopped
Shower Tiles Cleaned
Shower/ Tub Cleaned
Initial Deep GermCleaning
This package is what our maids do on your initial cleaning. It can be booked as a one-time clean, or to begin a recurring service. Either way, your home will sparkle from top to bottom and will allow perfect maintenance cleaning going forward!
General GermCleaning
Once your home is in tip-top shape, this is the service you will receive on a recurring basis to provide perfect maintenance cleaning. Weekly, bi-weekly, or monthly options are available!
What Are The Differences Between a General and Deep Clean?
When it comes to keeping your home clean, we know that one size doesn’t fit all. That’s why we offer both general and deep cleaning services to suit your unique needs.
Our general cleaning service is perfect for those who need to maintain a clean and tidy home on a regular basis. Our team will take care of all the everyday cleaning tasks such as dusting, vacuuming, and mopping, leaving your home fresh and spotless. For those who need a more thorough cleaning, our deep cleaning service is the perfect solution.
This service includes all of the tasks involved in a general cleaning, but also includes more detailed cleaning tasks such as washing baseboards, cleaning inside kitchen appliances and cabinet drawers, and washing door frames. This service is designed to get your home back to a like-new condition.
Whether you’re looking for regular maintenance or a one-time deep clean, we’ve got you covered. Contact us today to schedule your cleaning service and experience the difference between a deep clean and a general clean.
Important Policies
Cancellation & Lockout Policy
Please note that if service is cancelled with less than 24 hours notice, we are unable to access the home upon arrival, or are turned away at the door, a cancellation/ lockout fee equal to the service price will be charged to the card on file.
What We Don't Do:
Due to liability risks and company policy, the following services have been temporarily suspended until further notice:
- Lifting & moving heavy furniture (Requiring another person's assistance)
- Reaching heights inaccessible on our 3-step ladders
- Carpet cleaning (Steam cleaning / Carpet shampooing)
- Cleaning bio-hazardous substances (Blood, Mold, Or Animal Waste)
- Service clients who are disrespectful to our staff
- High ceiling fans (10ft+)
- Delicate light fixtures
- Grout fixing (Sealing, advanced-level grout needs)
- Cleaning if there are cockroaches present
- Cleaning while other vendors are in the home
- Heavy trash removal
- Unfinished basements
- Rust removal/ Rust cleaning
Terms & Conditions
Please note that if service is canceled with less than 24 hours notice, we are unable to access the home upon arrival, or are turned away at the door, a cancellation/lockout fee equal to half the service price will be charged to the card on file.
Contractor Policy *
Due to our liability policy there can not be another contractor/ company present on the premises during our scheduled cleaning.
In the event another contractor arrives while the GermSmart staff is cleaning , our staff will notify the office & will not continue the service. The full balance will be charged on the card on file and the GermSmart team will leave. You void the free reclean & refund option in agreeing to this policy.
If another contractor services the premises within the first 24 hours of your cleaning , you void your option of a reclean & refund. We are not responsible for the damage done after the contractors arrive.
Pests Policy*
GermSmart will not clean homes with active infestations of pests such as rodents, bed bugs, or cockroaches.The customer is responsible for ensuring that the premises are free of pests before scheduling cleaning services.
If pests are found while GermSmart staff is cleaning , our staff will notify the office & will not continue the service. The full balance will be charged on the card on file and the GermSmart team will leave.
**Disclaimer: For estimates done sight unseen, this estimate is based on conditions discussed. If for any reason the home is not as depicted or would require extra time, you will be asked to approve the extra time needed or can choose to stay within your estimate, understanding it will be left incomplete.
